PantherSync Assistant
Position Details
· Located in Union Room 363 (training sessions may take place elsewhere on campus)
· Part-time (approx. 10 hours per week)
· End date is negotiable
· Wage starts at $8.50 per hour
Position Description
The PantherSync Assistant helps keep the PantherSync online system functioning efficiently by providing training to new and continuing users and updating/managing content in the system (events, forms, images, etc.). PantherSync supports 300+ student organizations and several additional special involvement opportunities. PantherSync is powered by OrgSync/Campus Labs.
PantherSync Training
· Provide training to students, faculty and staff on the features and functions of PantherSync
· Assist in creation and updating of video and online training elements
· Additional trainings on specific features or for specific audiences as needed
· Ongoing support and assistance for special involvement opportunities
PantherSync Updates in System
· Serve as Portal Administrator/Manager for Student Involvement portal and keep content current and fresh. Includes updating events, forms and website as needed
· Assist with PantherSync Umbrella content and website updates. Includes promotion banner, review and approve selected requests, follow-up on Involvement Requests and Co-curricular transcript requests
· Assist with FROGS training portal updates and management
· Attend webinars and assist with implementation of orgsync updates
PantherSync Organization Follow Ups
· Serve as peer educator and expert on the PantherSync system features; assist users with solutions
· Specific follow up communications to specific organizations and users including but not limited to: reminder of new members waiting to join, org profile issues that need to be resolved, membership list (People) clean up, updating org profile and portal information on a timely basis
· Assist student organizations in improving the image of their organization portal using photos, images, video, news posts and the website builder
PantherSync Outreach
· Staff PantherSync promotional events and tables as needed
· Assist in implementing the PantherSync marketing plan
Student Involvement Website Updates
· Update the Student Involvement WordPress website by adding events, forms, information, and website sliders
Social Media
· Assist with posting content on the Student Involvement Facebook, Twitter, Instagram, and Pinterest
Other Duties
· Assist with student organization annual renewal registration each fall
· Other duties as assigned
Qualifications
Minimum Requirements: Must be a currently enrolled UW-Milwaukee student with a 2.75 GPA or higher. Candidates must demonstrate a high level of responsibility, the ability to work independently, an appreciation for confidentiality and security of sensitive information and a strong commitment to diversity and customer service.
Essential Skills and Abilities
· Knowledge of and/or willingness to learn the operations and services of Student Involvement, student activities and student organizations
· Proficient, working knowledge of Microsoft Word, Excel, and the Internet
· Familiar with WordPress and photo editing software (MS Paint as a minimum)
· Ability to communicate in a clear, courteous, and professional manner
Desired Skills and Abilities
· Experience working in an office setting
· Experience providing workshops or other training opportunities
· Experience working with database and general record keeping
· Ability to solve problems independently
· Ability to present oneself efficiently in a professional, respectable and friendly manner when communicating with diverse customers, supervisors, co-workers, and other student staff.
· Ability to maintain a positive attitude when learning new skills and working with challenging customers.
· An ability to work independently and as part of a team
To apply, please contact:
Tom Dake, Student Involvement
Union 363, 414-229-5780, dake@uwm.edu