Accounts Receivable Lead

This role powers the financial heartbeat of the School of Freshwater Sciences’ research service centers—supporting everything from the Genomics Center and Core Lab to the Neeskay research vessel and small-boat operations. You’ll partner closely with the financial manager to keep payments flowing, invoices accurate, and research services running smoothly.

As the Accounts Receivable lead in Workday, you’ll own the full billing cycle: creating and managing invoices, processing payments, reconciling accounts, resolving discrepancies, and ensuring clean month‑end closes. Your work keeps our research enterprise moving.

Based in the Business Office, you’ll also be a go‑to resource for visitors and colleagues—fielding questions, sharing essential information, and connecting people with the right teams. It’s a role at the center of a dynamic, mission‑driven environment where no two days feel the same.

Essential Functions of the Job

• Billing & Invoicing: Generate and send invoices (system and manual) to customers, ensuring accuracy, reviewing customer contracts, and creating adjustments or credits.
• Check payments: Process check payments to the campus Cashier’s Office, ensuring they are posted to the correct accounts.
• Collections: Monitor aging accounts, identify delinquency, and report to account managers.
• Reconciliation & Reporting: Reconcile accounts receivable ledgers, and produce AR reports for month-end close.
• Dispute Resolution: Research and resolve billing issues, discrepancies, and credit card chargebacks by collaborating with Finance, research managers, and customers.
• System Maintenance: Set up and maintain customer records and contact information. 
• General receptionist support for Business Office, as needed

Qualifications 

Required

• At least one year of experience in processing financial transactions
• Experience in accounts receivable processing 
• Evidence in proficiency in MS Excel
• Experience using MS Outlook, Word, and Sharepoint in a professional setting.
• Evidence of good verbal and written communication skills
• Evidence of strong interpersonal skills

Preferred

• Experience processing financial transactions in Workday, such as:
  • Billing & Invoicing
  • Collections
  • Reconciliation & Reporting
  • Dispute Resolution
  • System Maintenance 

Panther Edge Competencies:

Collaboration, Tech Savviness, and Professionalism

· Written & Verbal Communication · Interpersonal Skills & Cooperation · Ethical Conduct · Adaptability · Digital Literacy & Responsible Use · Integrating Technologies

Work Location

Great Lakes Research Facility, School of Freshwater Sciences

600 E. Greenfield Avenue, Milwaukee, WI 53204

Free parking

Hours

Approximate hours per week: up to 20 hours a week during the academic year and up to 40 hours a week during the summer