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Career Resource Assistant

**Starting pay is $9/hour and applicants must provide work availability for Spring 2018**

Career Resource Assistants are the first point of contact for student and alumni clients and are expected to fulfill the following responsibilities:
Career services duties:
  • Provide information on the Career Planning and Resource Center services
  • Identify relevant information prior to meeting with counseling staff including: Student class standing, service need, documents (e.g. resumes, letters, and applications).
  • Perform tier one first contact activities like: identifying job resources, website resources, UWM department and major online resources, and online assessment access.
Administrative duties:
  • Staffing the Career Planning and Resource Center reception desk. This i ncludes answering phones, providing first contact duties as described above, being available for staff assistance, and maintaining the reception area workstations.
  • Maintaining accurate cattracks, appointment, walk-in, and database records.
  • Ensuring that CPaRC policies are followed and being respected.
  • Keeping the CPaRC media library and lobby area stocked appropriately, clean, and organized.
  • Assisting counseling and administrative staff with projects as assigned.
  • Maintaining confidential information such as files and documents appropriately.
Outreach activities/duties:
  • Representing the Career Planning and Resource Center and assisting CPaRC staff
  • Outreach events include: CPaRC Open House, New Student Orientation, job and career fairs, requested “Show on the Road” presentations, and various other events as they occur.
Required Qualifications:
  • Satisfactory academic standing
  •  High level of professionalism, demonstrated reliability, ethical conduct, and
  • Comfort in using Microsoft Word and Excel and able to learn other software programs
  • Experience in accurate data entry, detail orientation, and self-correcting
  • Creative problem solving and critical thinking abilities
  • Ability to cooperate in team efforts, as well as work autonomously
  • Interpersonal skills demonstrated through in person, phone and e-mail
  • Willingness to walk students through the steps of tier one first contact activities
Preferred Qualifications:
  • Ability to manage high volumes of individuals
  • Demonstrated knowledge of an office setting 
  • Experience in providing basic career resources
  • Prior involvement in student affairs and/or campus activities
  • Enthusiasm for delivering high-quality service and willingness to take initiative 


For more information or questions regarding the position, please contact Olivia Cross at orcross@uwm.edu.