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Graduate Student Services Associate

Time Requirement:


·       Flexible hours based around student's schedule for the semester.
·       We ask that you work a minimum of 15 hours a week, with a maximum of 20 hours during the school semester.
·        During summer, student employees are allowed to work up to 40 hours.
·        A weekly schedule is required to work here, along with availability in summer.
·        Office hours: M-F 8am-4:30pm




Position Description:


This is a DUAL position for both front desk and data processing. The position is NOT just for the summer. Please do not apply if you are only looking for a temporary position. We ask that you are able to complete the following tasks:


·        Answering phone calls and e-mails for both students and applicants at the Graduate School front desk
·        Fulfilling transcript orders
·        Giving campus tours to potential graduate students, if needed
·        Maintaining records system in the office
·        Opening and distributing mail throughout the Graduate School office
·        Operating cash register and running closing report
·        Processing admissions applications
·        Run application queries as part of the admissions process
·        Scanning and linking data records
·        Utilizing Outlook, Microsoft Word, and Excel
·        Verify degrees and enrollment
Other tasks as assigned 




Qualifications:


·        Must be enrolled as a student at UW-Milwaukee (either this semester or for the Fall semester)
·        Basic computer and software skills required
·        Excellent communication skills
·        Experience in customer service/reception 
·  Familiarity working with multiple data programs
·        High degree of accountability and attention to detail required                                     
·        Positive attitude
·        Reliability
·        Willingness to work as part of a team