Student Office Assistant in Central HR and Shared Services Center

Shared Services Center Student Assistant

Summary: Under the supervision and direction of the Shared Services Center (SSC) office manager, the incumbent will perform a variety of administrative support functions for SSC and Central Human Resources. The SSC serves multiple schools/colleges/divisions across campus for their Human Resources, Finance, and Procurement needs. This position demonstrates professionalism, provides exceptional customer service, and serves as a model representative for the Departments. Position is flexible for the summer (30-40 hours/week), and 20-25 hours/week during the school year. 

Qualification & Expectations: Must be enrolled at UW-Milwaukee; Necessary skills include ability to apply independent judgment and manage multiple tasks. Incumbent is expected to demonstrate excellent customer service, maintain confidentiality of sensitive information with tact and discretion, and use effective team skills to contribute to the efficient operation of the SSC. Customer service experience with knowledge of common office practices and equipment (including Microsoft Word, Excel and Office 365) a plus but not required. 

Job Functions include but are not limited to:

General Office Work

• Assist with sorting (including alphabetizing), filing (including labeling), photocopying, and shredding

• Monitor supply inventory and order supplies as directed

• Prepare HR paperwork and contracts for SSC

• Process SSC Travel/Procurement/Purchase Card paperwork

• Provide basic data entry support 

Main Desk Responsibility

• Provide front line customer service support to in person customers by answering basic SSC HR and Travel/Procurement related questions

• Answer general phone lines and route callers to appropriate individuals

• Distribute mail to internal HR and SSC employees

• Coordinate with other team members to ensure 100% coverage of front desk

Additional Duties: As assigned

Position Level: Beginner Pay Rate: $9.00 - $10.00

Reports to: SSC Office Manager

Physical Requirements: Move (or assist in moving) file boxes in storage areas; courier delivery around campus as needed

Building: Engelmann Hall