Front Office Assistant, School of Information Studies

Our Front Office Assistants are the first point of contact for students, staff, faculty, families, alums and other visitors seeking information from the department.

The main responsibility of the person in this role is to help students schedule appointments with the SOIS academic advisors and check students in for their appointments when they arrive. Other responsibilities include assisting in department event set up and take down, answering phone calls, retrieving voicemails and returning phone calls, answering emails (or forwarding them on to the appropriate person), open and/or close the front office, accept packages, general clerical duties, scanning and photocopying, assist with mailings and complete other projects as assigned.

·      Be a current, undergraduate, full-time UWM student

·      Maintain a 2.5 (or higher) GPA

·      Ability to multitask

·      Possess a positive and professional attitude

·      Ability to work independently

·      Working knowledge of Microsoft products and Office 365

·      Ability to maintain confidentiality

·      Customer service experience preferred

·      Part-time, 10-25 hours per week.

·      Daytime hours only (SOIS is open Monday – Friday 7:45am – 4:30pm)