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College For Kids & Teens - Office Support Student

Job Description

The primary responsibility of this position is to provide administrative support to the CFK&T team members and program managers by interacting with program registrants, instructors and conference services staff to ensure programs run seamlessly.  The position functions with a good deal of independence in terms of daily activities and decision making, and also requires excellent interpersonal and communication skills. Primary responsibilities of the position include:
 
·        Assist in the production of course materials for classes in College for Kid & Teens
·        Handle and process registration
·        Assist with program emails, reply and filter
·        Provide quality customer service for students/participants, external organizations and internal departments
·        Provide phone coverage and manage incoming calls.
·        Type, edit and file documents and compile mailings.
·        Operate business equipment including copy, scan and fax machines.
·        Assist with special projects and duties as needed
·        Assist with opening and/or closing programs (All programs if needed)
·        Update SCE programs on our website
·        Before care and or after care (Summer Camp)
 
Qualities/Experience
·        Excellent customer service skills
·        Excellent written and verbal communication skills
·        Demonstrated organizational ability and time management skills
·        Willingness to learn and perform a wide and changing variety of tasks
·        Working knowledge of Microsoft Suite: Word, Access, Excel
·        Detail oriented; Accuracy and resourcefulness (problem solve) are essential
·        Motivation and ability to work within a cooperative, self-directed, fast-paced workgroup
·        Maturity; ability to work in a professional environment
·        Previous office or similar experience preferred
·        Work Study preferred, but not required
Pay Rate & Hours
·        Minimum 15 – 20 hours’ commitment requested, during the school year. Summer hours 40 plus 7:00am-4:00pm & plus. Sometimes weekends (State Fair)
·        Schedule Monday- Friday. between 8am and 6:30pm (flexible)
·        Range $9.00-$11.00 starting based on experience and qualifications, based on experience (Excellent performance provides opportunity for advancement)