College For Kids & Teens - Office Support Student
Job Description
The primary responsibility of this position is to provide administrative support to the CFK&T team members and program managers by interacting with program registrants, instructors and conference services staff to ensure programs run seamlessly. The position functions with a good deal of independence in terms of daily activities and decision making, and also requires excellent interpersonal and communication skills. Primary responsibilities of the position include:
· Assist in the production of course materials for classes in College for Kid & Teens
· Handle and process registration
· Assist with program emails, reply and filter
· Provide quality customer service for students/participants, external organizations and internal departments
· Provide phone coverage and manage incoming calls.
· Type, edit and file documents and compile mailings.
· Operate business equipment including copy, scan and fax machines.
· Assist with special projects and duties as needed
· Assist with opening and/or closing programs (All programs if needed)
· Update SCE programs on our website
· Before care and or after care (Summer Camp)
Qualities/Experience
· Excellent customer service skills
· Excellent written and verbal communication skills
· Demonstrated organizational ability and time management skills
· Willingness to learn and perform a wide and changing variety of tasks
· Working knowledge of Microsoft Suite: Word, Access, Excel
· Detail oriented; Accuracy and resourcefulness (problem solve) are essential
· Motivation and ability to work within a cooperative, self-directed, fast-paced workgroup
· Maturity; ability to work in a professional environment
· Previous office or similar experience preferred
· Work Study preferred, but not required
Pay Rate & Hours
· Minimum 15 – 20 hours’ commitment requested, during the school year. Summer hours 40 plus 7:00am-4:00pm & plus. Sometimes weekends (State Fair)
· Schedule Monday- Friday. between 8am and 6:30pm (flexible)
· Range $9.00-$11.00 starting based on experience and qualifications, based on experience (Excellent performance provides opportunity for advancement)