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Administrative Assistant

This student position within the Accessibility Resource Center is responsible for providing a high level of customer service to students and families by sharing accurate information in a friendly and timely manner through e-mail, phone, and in-person services.


Essential Job Duties

                                  
  • Assist students and families with the accommodation application process and educate them regarding procedures. This is done via telephone, email, and in-person contact.
  • Assist students and faculty with alternative testing accommodations.
  • Assist full-time staff from the Accessibility Resource Center with various projects as needed.


Additional Job Duties


  • Maintain confidentiality of sensitive information.
  • Maintain a positive attitude while working with faculty, parents, staff, and students.


Qualifications & Education Requirements


  • Must be eligible for Federal Work-Study.
  • Retain at least half-time status (6 credits/semester) as a student at UWM.
  • At the time of hire, the student must possess and maintain a 3.0 cumulative GPA.
  • Demonstrate excellent communication skills and experience in providing superior customer service, often under stressful conditions.

The candidate should have a high degree of integrity, be self-motivated, and be reliable.